Question Avid Sibelius Ultimate and Sibelius First Issues on Linux Mint ?

[babuz87]

Hi, I have issues during the installation of Avid Sibelius Ultimate, and same issues with Sibelius First on Linux Mint. I'm encountering one last issue when trying to launch the program. I'm using Wine with a 64-bit configuration, as the 32-bit setup is unstable during installation.

I installed .NET, DirectX, and fonts using Winetricks, but I encountered some issues in the log.

When I run Sibelius.exe, I get the following message on the terminal, then get this popup from Sibelius:

"There is an error initializing the license engine, your copy of Sibelius must be reactivated.”

is there something wrong with the FNPLicensingService.exe service maybe?


WINEDEBUG=err+all wine '/home/enrico/.var/app/io.github.fastrizwaan.WineZGUI/data/winezgui/Prefixes/Sibelius64/drive_c/Program Files/Avid/Sibelius/Sibelius.exe' -nosplash03f8:fixme:cryptasn:CryptDecodeObjectEx Unsupported decoder for lpszStructType 1.3.6.1.4.1.311.2.1.403f8:fixme:cryptasn:CryptDecodeObjectEx Unsupported decoder for lpszStructType 1.3.6.1.4.1.311.2.1.403f8:fixme:seh:WerRegisterFile (L"C:\\users\\enrico\\AppData\\Roaming\\Avid\\Logs\\startup.log", 2, 2) stub03f8:fixme:process:RegisterApplicationRestart (L"/restart",0)03f8:fixme:win:RegisterPowerSettingNotification (00000000000600AC,{02731015-4510-4526-99e6-e5a17ebd1aea},0): stub03f8:fixme:ntdll:NtQuerySystemInformation info_class SYSTEM_PERFORMANCE_INFORMATION03f8:fixme:wgl:X11DRV_wglGetPixelFormatAttribivARB unsupported 2008 WGL Attribute03f8:fixme:file:NtLockFile I/O completion on lock not implemented yet0404:fixme:file:NtLockFile I/O completion on lock not implemented yet0404:fixme:process:SetProcessShutdownParameters (00000100, 00000001): partial stub.03f8:err:module:import_dll Library Qt5Pdf.dll (which is needed by L"Z:\\home\\enrico\\.var\\app\\io.github.fastrizwaan.WineZGUI\\data\\winezgui\\Prefixes\\Sibelius64\\drive_c\\Program Files\\Avid\\Sibelius\\imageformats\\qpdf.dll") not found03f8:fixme:wbemprox:client_security_SetBlanket 00006FFFE6C90E80, 00007FFFFF5AF110, 10, 0, (null), 3, 3, 0000000000000000, 003f8:fixme:wbemprox:client_security_Release 00006FFFE6C90E8003f8:fixme:netprofm:list_manager_GetConnectivity 00007FFFFF5FA060, 00007FFFFF57889003f8:fixme:system:EnableNonClientDpiScaling (00000000000800CC): stub03f8:fixme:font:find_matching_face Untranslated charset 25503f8:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\noto\\NotoKufiArabic-Regular.ttf"03f8:fixme:font:find_matching_face Untranslated charset 25503f8:fixme:font:get_nearest_charset returning DEFAULT_CHARSET face->fs.fsCsb[0] = 00000000 file = L"\\??\\Z:\\usr\\share\\fonts\\truetype\\noto\\NotoKufiArabic-Bold.ttf"03f8:fixme:win:UnregisterPowerSettingNotification (00000000DEADBEEF): stub

 

[Ralston18]

This software?

Avid Sebilius

Source link for the download?

Are you trying to install the free version?

Have you tried contacting the Avid license renewal help link show in your post?

If not, why not?

 

[babuz87]

Here's the source of the download https://my.avid.com/products/a5hVP00000PkfGLYAZ#MyProducts
I think that officially Sibelius doesn't run on Linux, but I'd like to try.
I think that the license engine should be implemented in Wine, I don't know how to make it work

 

[Ralston18]

What licensing do you have?

As for supporting environments I only found this:

Minimum requirements:

"

Any iPad running iPadOS 13.4 or later or any iPhone running iOS 13.4 or later Any Android tablet, phone or Chromebook running Android 10 or later Arm 64-bit or Intel 64-bit processor with 64-bit operating system

"

Source:

https://www.avid.com/sibelius/comparison

And again, have you contacted Avid for help?